Golflounge The Hague BV
Jaap Edenweg 10
2544 NL The Hague
E-mail: info@golfloungedenhaag.nl

Golflounge Den Haag BV respects the privacy of all users of its website and services and ensures that the personal information you provide is treated confidentially. In this privacy statement, we explain what personal data we collect and how we handle it.

Personal data that we process

Golflounge Den Haag BV processes your personal data because you use our services and/or because you provide them to us yourself.

Below you will find an overview of the personal data we process:

• First and last name and any titles

• Gender

• Date and place of birth

• Address details

• Phone number

• Email address

Special and/or sensitive personal data

Our website and/or services do not intend to collect data about visitors who are younger than 16 years of age, unless they have permission from their parents or guardian.

However, we cannot verify whether a visitor is over 16 years old. We therefore encourage parents to be involved in their children's online activities to prevent data from being collected without parental consent.

If you believe we have collected personal information from a minor without consent, please contact us at info@golfloungedenhaag.nl. We will then delete this information as quickly as possible.

For what purpose and on what basis do we process personal data?

Golflounge Den Haag BV processes your personal data for the following purposes:

• Processing payments

• Sending newsletters and offers

• To contact you by telephone or email if this is necessary for our services

• Informing you about changes to our services and products

• The delivery of goods and services

• Analyzing website usage to improve our website and better tailor our offering to your preferences

Google Analytics

Golflounge Den Haag BV uses Google Analytics to track how users use the website and how effective our online advertisements are.

The information obtained, including your computer's IP address, may be stored by Google on servers in the United States. For more information, please consult Google's privacy policy and the specific privacy policy for Google Analytics.

Google uses this information to:

• to analyze the use of our website

• to provide us with reports on website activity

• to provide advertisers with insight into the effectiveness of campaigns

Google may provide this information to third parties if legally required to do so, or if third parties process this data on Google's behalf. We have no control over this.

We have not allowed Google to use the obtained Analytics information for other Google services.

How long do we store personal data?

Golflounge Den Haag BV does not store your personal data for longer than is necessary to achieve the purposes for which your data is collected.

If we have not had meaningful contact with you for a period of seven years, we will delete your personal data from our systems, unless we are legally required to retain it for longer.

Sharing personal data with third parties

Golflounge Den Haag BV does not sell your data to third parties.

We only provide your data to third parties when this is necessary for:

• the execution of our agreement with you

• compliance with a legal obligation

We conclude processing agreements with companies that process data on our behalf to ensure the same level of security and confidentiality.

Golflounge Den Haag BV remains responsible for these processes.

Cookies or similar techniques

Golflounge Den Haag BV uses:

• functional cookies

• analytical cookies

• tracking cookies

A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website.

These cookies ensure that:

• the website works well

• preferences are remembered

• we can improve the website

• we can show relevant content and advertisements

You can disable cookies through your browser settings. You can also delete previously saved information through your browser settings.

More information about cookies:
https://veiliginternetten.nl/

View, change or delete data

You have the right to:

• to view your personal data

• to correct your data

• to have your data deleted

• to withdraw your consent for processing

• to object to processing

• to transfer your data to another organization

You can send a request to:
info@golfloungedenhaag.nl

To verify that the request has been made by you, we ask that you include a copy of your ID. Please obscure your passport photo, MRZ, passport number, and Citizen Service Number (BSN) to protect your privacy.

We will respond as quickly as possible, but within four weeks.

File a complaint

Golflounge Den Haag BV would like to point out that you have the option to file a complaint with the national supervisory authority: the Dutch Data Protection Authority.

https://autoriteitpersoonsgegevens.nl

Security of personal data

Golflounge Den Haag BV takes the protection of your data seriously and takes appropriate measures against:

• abuse

• loss

• unauthorized access

• unwanted disclosure

• unauthorized modification

If you suspect that your data is not properly secured or that it is being misused, please contact us at info@golfloungedenhaag.nl .

Social media

This website contains buttons to share pages via social media such as:

• Facebook

• X (Twitter)

• LinkedIn

• Instagram

These buttons are implemented by code from these platforms themselves. This code can place cookies.

Please read the privacy statements of these platforms to see how they handle personal data.

CCTV surveillance

Golflounge Den Haag BV uses CCTV in and around its location at Jaap Edenweg 10 in The Hague.

This camera surveillance is used to:

• to ensure the safety of visitors, employees and property

• to record and investigate incidents

• to prevent vandalism, theft and other criminal offenses

The camera footage is used exclusively for security purposes and is not retained longer than necessary. In principle, camera footage is retained for a maximum of 28 days, unless an incident occurs that requires the footage for an extended period for investigation or for transfer to authorized authorities.

Only authorized personnel of Golflounge Den Haag BV have access to this footage. In the event of a criminal offense, camera footage may be shared with the police or other authorized authorities.

Reservations and booking systems

When you make a reservation through our website or an external reservation system for example:

• golf bays

• events or packages

• group activities

• catering reservations

We will then process the data necessary to process your reservation.

This may include, among other things:

• name

• phone number

• email address

• reservation date and time

• payment information

This information will be used exclusively for processing and managing your reservation and for communication regarding your visit.

If we use an external reservation system or payment provider, certain personal data may be processed by this third party. In that case, we ensure that a data processing agreement is in place to ensure that your data is processed securely and in accordance with the GDPR.